Skip to main content

How Can I Help?


By regularly giving a few hours a week to one of the volunteering activities that make the Friarage Hospital a welcoming and supportive place for patients, staff and visitors.
Even if you do not have experience, you are valuable to us. We can provide the necessary training. Contact us to find out more.

Friarage Shop

The shop is staffed and managed by the Friends of the Friarage and our volunteers. The shop is open throughout the day, every day. Patients, staff and visitors can purchase from a wide range of products including newspapers, magazines, toiletries, small gifts, confectionery, snacks and drinks. The profits from the shop are entirely devoted to supporting the Friarage.

Friarage Shop
Trolley Service

Trolley Service

The trolley service takes a selection of items from the shop around the wards to the patients. This is only way we can ensure that every patient has the opportunity to buy a newspaper, magazine or small treat for themselves that will keep their spirits up. It is a particularly valuable service for patients who, for whatever reason, do not get regular visitors.

Outpatients Escort

The escorts provide a helpful and efficient service to members of the outpatients department by offering a friendly welcome to patients and guiding them to the correct consulting room. The support provided by the escorts is essential to the successful running of the outpatient department and greatly improves patient experience.

Outpatients Escort




  • "I see my volunteer role as a warm, friendly greeting to the Outpatients Department. I aim to put patients at their ease and to direct and help them where I can."
  • "I like to meet the patients and direct them to the appropriate clinic"
  • "I enjoy doing the trolley as I feel that I am giving something back, for all the treatment I have had in the past from the Friarage. I enjoy meeting and chatting to patients, especially those who don’t have visitors. Also for those patients not able to go to the hospital shop they are pleased to buy from the trolley."
    Clare McMurray
  • "It’s always nice to chat to people and to help them. Patients often say “thank you” for coming round, even if they don’t buy anything. We feel we are giving something back to the community. Anything that helps the Friarage patients during their stay must be good!"
    Joan Sharp
  • "I’ve worked at the Friarage shop for over a year with many different volunteers. I enjoy the contact with people, both customers and staff. Working as a cashier and being involved with stock replenishment, I love feeling I am making the shop a success and of benefit to visitors and staff as well as in-patients."
    Steve Forrest
  • "I work here because I love people, especially in the hospital shop where you are helping patients, visitors and the staff. It makes me feel good. Sometimes on a morning I feel a little low but when I come into the shop I feel great. It gives me a lift for the rest of the day."
    Dot Boynton